Fair questions
Questions people ask.
Straight answers. If yours is not here, call or text and ask.
The basics
Quotes, warranty and money.
Do not see yours? Call or text (601) 966-0319 and ask.
Is the quote really free?
Yes. We come out, measure every opening, and leave one written number. No cost to you.
Can you price my windows over the phone?
No. The price depends on the opening, the frame and the install method. We measure first. What moves the price.
Who installs the windows?
Our own crew. We walk every window with you before we leave and hand you the warranty paperwork.
What warranty comes with it?
A 5-year labor warranty on the install for the original homeowner, and the manufacturer's written limited warranty on the product, handed to you with your order.
What is the three day thing?
Every contract we sign carries a three business day right to cancel. It is in the paperwork, in writing, with the form to do it.
Do you offer financing?
Financing available, ask us. It runs through third-party lenders and is subject to credit approval.
I only need one or two windows.
That works. We would rather do two windows right than talk you into ten.
Full-frame or pocket?
Pocket sets the new window into your existing frame. Full-frame takes everything out down to the opening. We look at each one and tell you which it needs. The difference.
How much will I save on my bill?
We do not put a number on that. Every house is different. Good glass and a tight install let less heat through the window, and that part you can feel. What the glass does.
The details
Glass, install and where we work.
Do not see yours? Call or text (601) 966-0319 and ask.
What glass comes standard?
Low-E coating, argon gas between the panes, and a warm-edge spacer, on every window.
Double pane or triple?
Low-E argon double pane is the standard answer for Tennessee, Kentucky and Mississippi. Triple adds weight and cost for a smaller gain here than up north. Ask and we will show both.
Where do you work?
Memphis and Nashville are home. Bowling Green and South Central Kentucky on scheduled days. Across Tennessee, Mississippi and the states next door. On the edge? Ask. Nashville · Memphis · Bowling Green
How long does an install take?
Most houses are one day. Big jobs or full-frame on an older house can run two. We swap one opening at a time so the house is never open long.
Do you haul off the old windows?
Yes. Old units, trim and debris leave with us.
Do I need a permit?
Like-for-like replacement often does not, but every city is different and historic districts have their own rules. We tell you up front if your job needs paperwork.
Will new windows help with noise?
Yes, noticeably, when the glass and the install are right. How quiet windows work.
Someone knocked and said they are with MTO. How do I check?
Call or text (601) 966-0319. We will tell you if they are with us.
What styles do you install?
Double hung, sliders, casement, awning, picture, special shapes, and sliding patio doors.
Still have one?
Call or text (601) 966-0319. A person answers.
More
Styles, guides, and where we work.
Pick the page you need.
Double hung · Sliders · Casement · Awning · Picture · Special shapes · Low-E glass · Quiet windows · Patio doors · Nashville · Memphis · Bowling Green · What windows cost · When to replace · Full-frame vs pocket · FAQ
