Privacy.

Last updated 10/22/26. Draft, pending lawyer review.

Who we are

MTO Windows & Doors is a trade name of The OTM Group Inc. We sell and install replacement windows and sliding patio doors across Tennessee, Mississippi and the surrounding states. To reach us, call or text (601) 966-0319.

What we collect

When you fill out a form on this site we collect what you type: your name, phone number, email if you give it, street address, ZIP code, how many windows you have, your notes, the best time to reach you, and how you heard about us. If we meet you at the door and you ask for a quote, we write down the same things.

When you visit the site, our hosting company logs the usual technical things: your IP address, browser type, the pages you looked at, and the time. We do not tie that to your name.

What we do with it

We use it to set up your quote, measure your house, write your price, schedule your install, and follow up on the job. That is it. We keep it in our customer system so we can find your file when you call.

Calls and texts

When you submit a form on this site, you agree that MTO Windows & Doors may call or text you at the number you gave us about your quote and your job. Texts may be sent by an automated system. Message and data rates may apply. Reply STOP to any text and we stop texting. Reply HELP or call (601) 966-0319 if you need a hand. You do not have to agree to texts to buy from us. Tell us you would rather get a call and we will call.

What we never do

We do not sell your information. We do not rent it, trade it, or hand it to another company to market to you. The only people who see it are MTO Windows & Doors, the crew that installs your job, and the companies we need to finish your job: the manufacturer for the order and the warranty, and a lender if you choose to finance.

Website tools

Our hosting company (Netlify) stores form submissions so we can read them. Our customer system (GoHighLevel) stores your contact details and the notes on your job.

How long we keep it

As long as we have a reason to: an open quote, a job in progress, or a warranty on a job we finished. If you want your information deleted and we are not holding a warranty on your house, call or text and we will delete it.

Your choices

Ask us what we have on you, ask us to fix it, or ask us to delete it. Call or text (601) 966-0319. To stop texts, reply STOP. To stop calls, tell us once and we take you off the list.

Kids

This site is for homeowners. We do not knowingly collect information from anyone under 18.

Changes

If this page changes, the date at the top changes with it.

Draft, pending lawyer review. This page is written in plain language on purpose. If a lawyer tells us to change a word, we will.