Terms
Terms.
The short version of how this website and a quote request work. Your actual contract is a separate piece of paper you sign at the house.
Last updated 10/22/26. Draft, pending lawyer review.
The website
This site belongs to The OTM Group Inc, doing business as MTO Windows & Doors. The words, the drawings, Mo the mockingbird, and the MTO name and logo are ours. You can read it, share links to it, and print a page for yourself. Please do not copy the pages or the artwork for another business.
A quote request is not an order
Filling out a form asks us to call or text you and set a time. It does not order windows, commit you to anything, or commit us to a price. There are no prices on this site on purpose. We measure first, then write one number.
The written quote
The number we write at the house lists each opening, the style, the glass, and the price. It is yours to keep whether or not you buy.
The contract
If you decide to go ahead, you sign a written contract at the house. It names The OTM Group Inc, the work, the price, the payment terms, and the warranty terms. Every contract carries a three business day right to cancel, with the cancellation form attached.
Financing
Financing available, ask us. It is offered through third-party lenders and is subject to credit approval. The lender's terms come to you in writing from the lender. MTO Windows & Doors is not a lender.
Warranty
Your install comes with a 5-year labor warranty for the original homeowner, written into your contract. The product carries the manufacturer's written limited warranty, handed to you with your order. We do not promise anything on this site that the paperwork does not say.
Accuracy
We try to keep this site right. If something here and your signed contract disagree, the contract wins.
Calls and texts
If you give us your number on a form, you agree to calls and texts about your quote and your job. Reply STOP to any text to opt out. See our privacy policy for the full picture.
Law
Tennessee law applies to this site and to the jobs we do.
Contact
Call or text (601) 966-0319.
Draft, pending lawyer review.